Terms of Use

Effective Date: 21 July 2026

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the Unlock-Ed website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. About Our Services

Unlock-Ed is a study abroad consultancy based in Dubai, UAE, providing guidance on university shortlisting, application support, scholarship research, and visa preparation. Our services are advisory in nature and are intended to support, not replace, your own research and decision-making.

3. Eligibility

Our services are intended for prospective students and their families who are exploring higher education opportunities abroad. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

4. No Guarantee of Admission or Visa Approval

While we provide guidance and support throughout your application journey, Unlock-Ed does not guarantee admission to any university, award of any scholarship, or approval of any visa application. Final decisions rest solely with the relevant university, scholarship body, or government/immigration authority.

5. Your Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and up-to-date information and documentation.
• Respond to our requests for information in a timely manner.
• Comply with the requirements of universities, scholarship providers, and immigration authorities.
• Use our website only for lawful purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with legal, accounting, or regulatory requirements. You may request deletion of your data at any time, subject to Section 7.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data.
• Withdraw consent to marketing communications at any time.
• Object to or restrict certain processing of your data.

8. Cookies

Our website may use cookies and similar tracking technologies to improve functionality, remember your preferences, and understand how visitors use our website. You can control cookies through your browser settings; disabling cookies may affect certain website features.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Transfers

As part of assisting with international study applications, your information may be transferred to and processed by universities, visa authorities, or partners located outside the UAE. We take reasonable steps to ensure such transfers are handled securely and in line with applicable data protection requirements.

11. Children's Privacy

Our services are intended for individuals who are considering higher education abroad and are generally 16 years of age or older. Where a student is a minor, we require the involvement and consent of a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Unlock-Ed
Dubai, United Arab Emirates
Email: your@email.com
Phone: +971 XX XXX XXXX